Last updated: 2026
This Privacy Policy explains how California Kidney Specialists (“CKS,” “we,” “us”) handles information in connection with our optional text‑messaging (SMS) program. By opting in to receive text messages, you agree to this Policy.
This website, cks.aegle.care, is the official website of California Kidney Specialists, hosted on Aegle Care, the secure clinical platform used by our practice.
Mobile Information & SMS Privacy Policy
Information we collect
- Your name and mobile phone number.
- The appointment or care details needed to compose a message (for patients), or professional on‑call contact details (for physicians and staff).
- Basic message delivery records (such as delivery status) from our messaging provider.
How we use your information
We use your mobile number solely to send the text messages you opted in to receive — appointment requests, confirmations, reminders, referral/records notices, and, for physicians and staff, urgent patient‑callback and on‑call coverage alerts. We do not use it for marketing.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information is disclosed only to the SMS delivery provider acting on our behalf, solely to transmit the messages you opted in to receive, and only as needed to send them.
Message frequency, and message & data rates
- Message frequency varies based on your appointments and care activity.
- Message and data rates may apply, according to your mobile carrier plan.
Your choices — opting out
You may opt out at any time by replying STOP to any message; you will receive one confirmation and then no further texts. Reply HELP for assistance, or call us at (909) 542‑2777.
Healthcare privacy
Message content is limited to appointment and care coordination and is handled in accordance with applicable healthcare privacy laws, including HIPAA where applicable. We retain messaging information only as long as needed for these purposes and as required by law.
Changes to this Policy
We may update this Policy from time to time; the current version is always posted at this address.
Contact us
California Kidney Specialists
1335 Cypress St, Ste 205, San Dimas, CA 91773
Phone: (909) 542‑2777
See also our SMS Terms & Conditions and opt‑in page.